Explore the ease and security of using PayID for your financial transactions. Learn how to sign up and manage your PayID for personal and business use.
The PayID sign up process enables users to streamline their payment methods by utilizing a unique identifier linked to their financial accounts. PayID is a revolutionary feature in Australia’s digital banking ecosystem, allowing individuals and businesses to send and receive payments quickly and securely using a memorable identifier—such as a phone number, email address, or Australian Business Number (ABN)—instead of traditional bank details like BSB and account numbers. This system enhances financial connectivity and simplifies online transactions, making it easier than ever to manage money in today’s digital economy.
PayID is a universal payment identity system developed by the New Payments Platform Australia (NPP), a national payments infrastructure owned by 13 major banks, including ANZ, NAB, CBA, and Westpac. It allows users to link a chosen identifier (e.g., mobile number, email, ABN) to their bank account for instant, secure payments.
PayID eliminates the need to share sensitive banking details (BSB/account number), enabling real-time payments between participating financial institutions and reducing the risk of mistaken or fraudulent payments.
| Benefit | Description |
|---|---|
| Speed | Real-time payment processing, usually within seconds. |
| Simplicity | No need to remember BSB or account numbers; easy to share identifiers. |
| Accuracy | Confirms recipient's name before completing payments, reducing errors. |
| Security | Same level of protection as traditional bank transfers. |
| Business-Friendly | Compatible with ABN for business transactions. |

You can update your PayID details (e.g., change linked phone number or email) through your bank’s online portal. The process typically involves:
If you switch banks, you can transfer your PayID to your new account. Steps include:
Note: Only one PayID can be linked to a single identifier at any time.
During registration, banks require strict identity verification, which includes:
To maintain the integrity of your PayID, follow these security tips:
| Issue | Solution |
|---|---|
| PayID not appearing in banking app | Ensure your bank supports PayID; contact customer service if missing. |
| Verification code not received | Check spam/junk folders; request a new code or try a different identifier. |
| Payment fails despite correct PayID | Confirm recipient has PayID enabled; check for typos in identifier. |
| Cannot transfer PayID to new bank | Wait until the old link is deactivated; contact bank support if stuck. |
The PayID sign up process is a straightforward way to modernize your financial transactions, offering speed, simplicity, and enhanced security. By linking a memorable identifier to your bank account, PayID eliminates the hassle of sharing sensitive banking details and reduces the risk of payment errors. Whether for personal or business use, adopting PayID streamlines payments and supports Australia’s shift toward a more connected, digital-first economy. As more institutions and users embrace this technology, PayID is set to become a cornerstone of everyday financial life in Australia.
A proud collaboration with industry leaders to bring you seamless and secure payment experiences.