Bet99 Reviews

2025-11-27

The Canadian Leader in Online Betting

Bet99, licensed and regulated in Ontario, stands out with its local focus and extensive sports markets. It has swiftly captured the interest of Canadian bettors through its user-centric services and robust gaming options.

Favorable Trustpilot ReviewsRegulated by AGCOUser-Friendly DesignResponsive Customer SupportExtensive Game Selection

Bet99 has rapidly emerged as one of the most prominent online betting platforms in Canada, particularly since the legalization and regulation of single-event sports betting in Ontario in 2021. As a Canadian-born brand, Bet99 has positioned itself as a market leader by focusing on the unique needs of Canadian bettors, offering a wide range of sports markets, casino games, and user-friendly features. Its licensing by the Alcohol and Gaming Commission of Ontario (AGCO) and compliance with iGaming Ontario regulations have further cemented its reputation as a secure and trustworthy platform. In a highly competitive market that includes international giants like DraftKings and FanDuel, Bet99 stands out for its local focus, responsive customer service, and commitment to responsible gambling.

Bet99 Reviews Overview

Trustpilot Feedback

Bet99 enjoys a strong reputation on Trustpilot, with over 700 reviews and an average rating of 4.5 stars (as of November 2025). The majority of users praise the platform for its fast payouts, user-friendly interface, and responsive customer support. Many highlight the seamless deposit and withdrawal process, with several reviewers noting that withdrawals are typically processed within 3–5 days. Customer service representatives, such as Amber and Sameer, are frequently mentioned for their professionalism and helpfulness. However, some users report minor issues, such as having to exit the game to deposit more funds and occasional technical glitches with promotions.

Sitejabber Perspective

On Sitejabber, Bet99’s ratings are slightly lower, averaging around 3.8 stars. The main concerns raised by users include inconsistent customer service experiences and occasional platform bugs, particularly with the mobile app. Some users have reported delays in resolving account verification issues and difficulties with certain promotions. Despite these issues, the platform is generally regarded as reliable, with most complaints centered on isolated incidents rather than systemic problems.

General Sentiment

Overall, Bet99 is viewed positively by both users and experts. Reviewers from reputable sites like Covers.com, Dimers.com, and Sportsbook Review consistently rate Bet99 as a top-tier option for Canadian bettors, especially in Ontario. The platform is praised for its secure environment, extensive sports coverage, and robust responsible gambling tools. While there are occasional complaints about customer service and technical issues, these are outweighed by the platform’s strengths in usability, market variety, and payout reliability.

Market Overview for Bet99

Bet99 has swiftly captured a significant share of the Canadian online betting market through its tailored services and gaming options.

Its compliance and licensing with Ontario's regulatory framework mark it as a secure platform amidst a competitive landscape.

Licensed under AGCO
Competitive Against Giant Operators
Focused on Canadian Bettors
Offers Robust Responsible Gambling Tools

Bet99 Features

User Experience

Bet99 offers a clean, intuitive interface on both desktop and mobile platforms. The website and app are designed with the user in mind, featuring easy navigation, quick access to popular markets, and a well-organized bet slip. The mobile app, launched in October 2023, has received positive reviews for its smooth performance and feature parity with the desktop site. Loading times are generally fast, and users can easily switch between sports, casino games, and live betting sections. The platform’s design is praised for its simplicity and accessibility, making it suitable for both beginners and experienced bettors.

Game Selection

Bet99 boasts an extensive selection of sports and casino games. The sportsbook covers major leagues such as the NHL, CFL, NBA, MLB, and Premier League, with thousands of daily betting markets. In addition to traditional sports, Bet99 offers a wide range of player and team prop bets, including unique bet builders and same-game parlays. The casino section features a variety of slots, table games, and live dealer options, catering to both casual and serious gamblers. Bet99’s focus on Canadian sports and events sets it apart from many international competitors.

Promotions and Bonuses

Welcome Offers

Bet99’s welcome bonus is one of its most attractive features. New users can claim a $800 First Bet Encore promotion, which provides a refund of their first bet up to $800 if it loses. This offer is designed to minimize risk for new bettors and encourage them to explore the platform. The terms and conditions are straightforward, with a minimum deposit requirement of $20 and a 30-day wagering period for bonus funds.

Ongoing Promotions

Existing users benefit from a range of ongoing promotions, including enhanced odds, free bets, and cashback offers. Bet99 also runs regular contests and loyalty programs that reward frequent bettors with exclusive bonuses and VIP perks. These promotions are designed to keep users engaged and reward loyalty, making Bet99 a compelling choice for long-term customers.

Customer Support

Quality and Accessibility

Bet99’s customer support is widely regarded as responsive and helpful. Users can contact support via email, live chat, and social media, with most inquiries resolved within 24 hours. The platform’s support team is praised for its professionalism and willingness to assist with account issues, promotions, and technical problems. However, some users have reported occasional delays during peak periods, particularly with account verification and bonus claims.

Payment Processing

Bet99 offers a variety of secure and reliable payment methods, including Interac e-Transfer, Visa, Mastercard, and bank transfers. All transactions are processed in CAD, and there are no fees for deposits or withdrawals. Withdrawals typically take 3–5 days to process, with most users reporting smooth and timely payouts. The platform’s encrypted banking system ensures the safety of user funds and personal information.

Conclusion

Bet99 has established itself as a leading online betting platform in Canada, offering a secure, user-friendly, and feature-rich experience for sports bettors and casino enthusiasts alike. Its strong reputation for fast payouts, responsive customer support, and extensive market coverage makes it a top choice for Canadian users. While there are occasional issues with customer service and technical bugs, these are outweighed by the platform’s overall strengths. As with any online betting site, it’s important to read the terms and conditions carefully and monitor user experiences to ensure a safe and enjoyable betting experience. Bet99’s commitment to responsible gambling and regulatory compliance further reinforces its position as a trusted name in the Canadian online gambling market.